El Palacito Secreto

"We loved staying here! Check in was super easy. We got good recommendations from the front desk. It looks exactly like the photos, and our room was amazing. The bed was comfy, the shower had great pressure, and it was such a relaxing end to our trip to sit by the beautiful pool and have a few drinks at the bar. The bartender, Aaron, was super nice to talk to! We’ll definitely stay here again next time we visit."

"Absolutely loved my stay at El Palacito Secreto. True to its name, it feels like a hidden palace…quiet, elegant, and perfect for disconnecting. I stayed for a Mother’s Day weekend getaway, and it was the peaceful escape I didn’t know I needed. Beautiful decor, cozy room, and a truly serene atmosphere. Can’t wait to come back!"

"Amazing place - everyone so kind & friendly - quiet & most beautiful place in the middle of the centre. Was perfect"

"Our first time in Merida, we stayed here early December last year. We had a wonderful stay at this boutique hotel. From the moment we arrived, the service was warm, attentive, and genuinely welcoming. Randomly met the owner and had a few great conversations in the mornings over the complimentary breakfast/coffee etc...The owner and his wife were awesome! Super friendly and very personable! Everyone is incredibly friendly and goes out of their way to make guests feel at home, sharing..."

"The service is truly unmatched. Everyone goes out of their way to make sure you have a great stay. They let me check in early, gave me a voucher for a complimentary cocktail, and even helped me find a massage therapist when I needed one. Any time I had a question or needed help with something, they were always happy to assist and genuinely friendly. The hotel itself is beautiful, but what really makes it stand out is the level..."

"Wonderful experience! We stayed with our 1.5 year old and the hotel helped us find a babysitter to watch her in the afternoons while we stayed by the pool. Rooms are adequate and a bit small, but the hotel more than makes up for it by the beautiful, unique grounds, special touches like fresh cake made every afternoon for tea, and delicious breakfast. The location is also perfect for site seeing around the city. The hotel is quiet even while..."

"Magical place in which we thoroughly enjoyed our visit. We stayed in the Isabella room on the ground floor which was great. I'd definitely recommend to others but a few areas needing improvement meaning I can't give 5 stars. The hotel had no ironing board, regularly ran out of pool towels and offered no alternative milks at breakfast. These are all easy fixes and would have made our stay perfect!"

"An oasis of peace and tranquillity. This purpose built boutique hotel offers what is needed for a passing visit to Merida. It's a relatively short walk (circa 1km) from the centre/restaurant area, along well lit roads. The bedrooms are all individually designed, which adds to the experience. The beds are very comfortable if slightly on the short side for taller guests. The staff were a delight, and the breakfasts tasty and plentiful. Those are the pros. The only two cons..."